Are you tired of an impersonal voice on the phone that doesn't listen? That doesn't know your system or what you are trying to do?  Technicians that don't take the time to explain things to you?  Would you prefer to talk with someone that cares?  Give me a call.  I have been servicing personal computers for over 10 years and can help you accomplish what you want to do.  Whether it's getting rid of viruses, talking to your daughter in Taiwan or just opening those pesky email attachments I can help.  Home networking, PCs, Macs, linux, hardware, software, just give a call.  Training on request.